Privacy Policy
Effective Date: August 29, 2025
1. Introduction
Taylor & Ash Co., LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Hausflow application (“App”) and related services. By accessing or using Hausflow, you agree to the terms outlined here.
2. Information We Collect
We may collect the following types of information:
Taylor & Ash Co., LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Hausflow application (“App”) and related services. By accessing or using Hausflow, you agree to the terms outlined here.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing information, payment details, and account credentials.
- Usage Information: Device type, IP address, browser, app interactions, and geographic location (if enabled).
- Content Information: Data you input into the App, such as property details, media uploads, and preferences.
- Third-Party Data: Information collected when you connect integrations (e.g., MLS, Instagram, Facebook).
- Automatically Collected Data: Our systems and host servers may log session data, domain names, browser types, and analytics trends.
3. Consent of Collection
By using Hausflow, opening an account, making a purchase, submitting content, or communicating with us, you consent to the collection and use of your personal information as described in this Policy. We may occasionally request additional consent for specific activities (such as marketing communications).
4. How We Use Information
We use your information to:
- Provide, maintain, and improve the App.
- Process payments and manage subscriptions.
- Personalize your experience and deliver recommendations.
- Communicate with you about updates, features, and support.
- Track usage trends to improve features and security.
- Comply with legal and regulatory requirements.
5. Cookies & Tracking Technologies
Hausflow may use cookies, pixels, or similar technologies to improve functionality and analyze performance.
- Session cookies last only while you use the App.
- Persistent cookies may remain until you delete them. You can disable cookies through your browser or device settings, though some features may not function properly.
6. User-Generated Content
Any information, images, or content you upload into Hausflow may be visible to others depending on your settings and integrations. You are solely responsible for the content you provide. We are not responsible for the use or disclosure of information you voluntarily make public.
7. Sharing of Information
We do not sell your personal information. We may share limited information:
Any information, images, or content you upload into Hausflow may be visible to others depending on your settings and integrations. You are solely responsible for the content you provide. We are not responsible for the use or disclosure of information you voluntarily make public.
7. Sharing of Information
We do not sell your personal information. We may share limited information:
- With service providers (payment processors, hosting services, analytics).
- To comply with legal obligations or enforce our rights.
- As part of a merger, acquisition, or sale of assets (“Business Transfers”).
- With your consent when you enable integrations.
8. Data Storage & Security
We use industry-standard safeguards, including encryption, to protect your information. While we take reasonable measures, no system is completely secure. You are responsible for keeping your login credentials safe.
9. Data Retention
We retain your information while your account is active or as needed to provide services. You may request deletion of your account and data at support@hausflow.co.
10. Accessing & Managing Your Information
You may access, update, or request deletion of your personal information at any time by contacting us. We may require identity verification before fulfilling requests.
11. Legal Disclosure
We may disclose your information if required by law, subpoena, or government investigation. In the event of a merger, sale, or dissolution, your information may be transferred subject to this Privacy Policy.
12. Third-Party Integrations & Links
Hausflow may integrate with third-party platforms (e.g., MLS feeds, Instagram, Facebook). We are not responsible for the privacy practices of these third parties. Please review their policies before connecting.
13. Children’s Privacy
Hausflow is not directed toward children under 13. We do not knowingly collect information from children. If such data is discovered, it will be deleted.
14. International Use
If you access Hausflow outside the U.S., you consent to the transfer and processing of your information in the United States, where laws may differ.
15. Your Rights
Depending on your location, you may have additional rights (e.g., California residents under the CCPA, EU/UK users under GDPR). To exercise rights of access, correction, or deletion, contact support@hausflow.co.
16. Intellectual Property & Content Accuracy
All content and intellectual property within Hausflow, including AI-generated outputs, belong to Taylor & Ash Co., LLC. Users agree not to copy, resell, or misrepresent generated content. While we strive for accuracy, AI outputs may not be error-free; users are responsible for reviewing content before use. AI-generated content is provided for marketing assistance only and should not be considered legal, financial, or professional advice.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App and effective immediately upon posting. Continued use of Hausflow constitutes acceptance of the updated policy.
18. Contact Us
For questions about this Privacy Policy, email us at support@hausflow.co.
